Privacy Policy
As part of its activities, Pyrovia collects, uses, and processes information in order to fulfill its mission with its clients and visitors. In doing so, we place great importance on protecting your privacy and personal information.
Pyrovia collects personal information when you contact us by telephone, email or through our website, as well as certain information through cookies. This Privacy Policy explains our practices regarding the collection, use, processing, disclosure, retention and destruction of personal information.
By providing us with personal information, you agree that such information may be handled in accordance with this policy, and you authorize Pyrovia, its partners, and its service providers, where applicable, to process your personal information for the purposes described below.
Use of Cookies
We use cookies to improve your browsing experience and to better understand how you use our website. Cookies are small files that are stored on your computer when you visit our website. They may contain information such as your display language and certain browsing habits.
This information may be used for statistical purposes, as well as to enable certain features and facilitate your browsing experience. Information collected through cookies is treated confidentially. You may disable or block cookies by adjusting your browser settings.
Information Provided by Phone, Email, or Website
Pyrovia may collect certain information when you contact us by phone, email, or through our website, including your name, telephone number, email address, and the nature of your request.
We are committed to protecting any personal information you may provide to us as follows:
- Collection: Only information necessary to provide our services or process your request is collected. Where applicable, only information necessary for the purpose for which it was collected will be retained;
- Use: Personal information that you voluntarily provide to Pyrovia is used solely to respond to your requests, communicate with you, provide the requested services, or, where you have given your consent, send you relevant information about our services;
- Processing: The information collected is processed only to the extent necessary to fulfill the purposes for which it was collected;
- Disclosure: Pyrovia will only disclose your personal information to third parties when necessary to provide the requested services, when you have provided your consent, or when disclosure is authorized or required by law;
- Retention: Personal information that you provide to Pyrovia is retained only for the period necessary to fulfill the purposes for which it was collected or as required by applicable law;
- Destruction: When personal information is no longer required, Pyrovia takes reasonable measures to securely destroy or anonymize it in accordance with applicable legal requirements.
Links to Other Websites
Our website may contain hyperlinks to other websites. Information exchanged on these websites is not subject to this Privacy Policy, but rather to the privacy policies of the external websites concerned, if any.
Where applicable, we encourage you to review those privacy policies before providing your personal information on such websites.
Access to Your Personal Information
Once we have properly verified your identity, you may request access to the personal information we hold about you, subject to the exceptions provided by law.
You may also request that inaccurate or incomplete personal information be corrected. In certain circumstances, a written request may be required.
Contact Information for the Person Responsible for the Protection of Personal Information
For any questions regarding the processing, protection, or updating of your personal information, or to raise any concerns in this regard, please contact Pyrovia at the following email address:
The person responsible for the protection of personal information will contact you within thirty (30) days following receipt of your request, where applicable.
Changes to This Privacy Policy
We may modify this Privacy Policy at any time to reflect changes to our practices, our services, or applicable legal requirements.
We therefore encourage you to review this page regularly to stay informed about how we handle personal information.